Date
February 25, 2022
Time (Pacific)
12:00pm – 1:00pm
Registration Link
Topics
People
No-code is making its way into business operations, and increasingly into complex cross-functional use cases in enterprise companies. In this roundtable, we explore how operators are using no/low code to automate, scale, structure the systems (people, process, technology) that run businesses.
Roundtable crew
- John Scrugham
- Riley Jones
- (can’t)
‣
Build the panel roundtable
Send out luma invites to group
Social DMs
Publish article
Social general promo (Panel retweets / shares their own thoughts)
Add topics
Host check-in on Twitter Spaces (make sure to download the Twitter mobile app) 11:45am PT Friday
Noon PT Friday - go live!
Topics:
- Welcome to NoCode makers hangout (where came from)
- How this topic came to be - roundtable, tools, experts
- Intros - what you do, what excited about building.
- Tech stack:
- (which/when ones are you seeing being used?)
- Beginning with Google Sheets
- Wanting to connect that to other tools
- Wanting to further that with some Zapier
- Categories
- Vertical SaaS (CRM, Helpdesk, etc)
- Data Storage/Visualization (Airtable, Tableau, etc)
- Spreadsheets: Excel → Google Sheets.
- Front end: Airtable, Coda, Retool
- Forms: Jotform, Airtable, Typeform, https://tally.so/
- Starting with form tools
- SaaS: CRM (Salesforce, Hubspot), Zendesk (Service)
- Lead magnet handcuffed.
- Data viz: Mode, Tableau
- Backend: Snowflake
- Integrations: Tray.io (Zapier), Workato
- Messaging: Slack (but it’s also forms). https://www.larksuite.com/, Email (entry point for most Enterprise groups)
- Consolidating the tech stack
- https://www.statista.com/statistics/1233538/average-number-saas-apps-yearly/
- Install a new ERP (all the same promises).
- Tool fatigue (for change), zoom burnout.
- Business case
- People, process, THEN technology. People are searching for outcomes.
- Use cases (your fav)
- Workflow operations
- Citizen development (IT dept. is asking people
- Most people don’t know no code, and I don’t know if it even matters - Brian.
- People don’t know they are part of the same community.
- Database normalization vs. flat file spreadsheet.
- “technically water is no code” - Phil
- One source of truth.
- CRM
- Spreadsheet. Data design
- Self-reporting → behaviour driven.
- Data / value-stream, the workflow breaks down and you can’t see it if you’re just looking at the artifact of the process.
- “Wait and see” - Brian. “fuck around and find out” - Phil. 😆
- Data or structure first.
- CRM starts in the spreadsheet. Then SaaS, then devolves to Coda, Notion, Airtable. Gets smart with rows.com, actiondesk.
- When people come in,
- Magic and call into the village. If you respond to people closing up, you ask for it, they co-op each other to keep it. They are afraid to lose the security they have.
- Challenges / opportunities
- Does adaption happen from the bottom or the top in the org
- Scale
- Integrations
- Security
- Data integrity (source of truth).
- Persona
- Developers
- Designer
- PMs
- New operator
- Etc
- What kinds of Enterprise orgs are adopting no-code more quickly?
- Where are there opportunities for adaptability to happen faster?
2022
- Being able to make things faster without it conflicting with normal day to day work
- Automation tools**
- Tools that focus on more leads/more sales
- Less logging in***
- Vision with Coda 3.0
- Performance issues with Notion
- Allowing a workflow of integrations/automations
- Superpower:instant feature for customers
- Tool adapting to the teams demands
- Speed
- Education knowing what’s possible
- Cross-functional focused
- Building the conversations to highlight